At Hearth & Paws, your privacy matters. We’re committed to protecting the personal information you share with us when you visit our website, shop with us, or connect with our team. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

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1. Information We Collect

When you use our website, we may collect:

• Personal information: such as your name, email address, billing/shipping address, and payment details when you make a purchase.

• Account information: if you create an account with us, including login details.

• Usage data: like your IP address, browser type, and how you interact with our website (via cookies and similar technologies).

• Communications: any details you provide when you contact us, sign up for newsletters, or leave reviews.

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2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders

• Provide customer support and respond to inquiries

• Improve our products, website, and services

• Send you updates, promotions, or newsletters (if you opt in)

• Protect against fraud and keep our website safe

 

3. Sharing Your Information

We value your trust and do not sell or rent your personal data. We may share information only when necessary:

• With trusted third-party service providers (such as payment processors, shipping partners, and drop-shipping suppliers) to fulfill your orders.

• For legal reasons, if required by law or to protect our rights, safety, or the safety of others.

 

4. Cookies & Tracking

We use cookies and similar tools to improve your browsing experience, analyze site traffic, and personalize content. You can manage cookies through your browser settings, though some features may not work as intended if disabled.

 

5. Data Security

We take steps to protect your personal information through encryption, secure servers, and limiting access only to those who need it. However, no method of transmission over the internet is 100% secure.

 

6. Your Choices

You have the right to:

• Access, correct, or delete your personal information

• Opt out of marketing emails by clicking “unsubscribe” in our emails

• Disable cookies through your browser settings

 

7. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.”

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9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can reach us at:

📧 info@hearthandpaws.com
🌐 www.hearthandpaws.com